A change in Neteller email receipts for NON-USA accounts

[X-Files]

Since forever through January 20/'007 my email reciepts always stated
USD amounts only for completed transactions {i reside in Canada but
my account is in USD}.

Since January 23/'007 they indicate Canadian dollars and USD:

======================================================

Dear Valued NETELLER Member,

You have successfully transfered funds from your NETELLER account to a registered NETELLER merchant.

02/02/2007

Total transferred to merchant:353.52 CAD 305.21 USD

Exchange rate: 1.158300000 (limited to 9 digits)

Please keep this email for your records.

Should you have any questions or feel you have received this email in error, please contact NETELLER Customer Service, available 24 hours a day.

Thank you for choosing NETELLER.

Best regards,
NETELLER Customer Service
support@neteller.com

 

[X-Files]

It may also be of interest to Rx readers that while the above deposit
was for $300 USD into a USD casino, i was charged over $305 by
Neteller. And that the casino claims to have recieved Canadian,
not US, dollars, even though the casino, deposit and Neteller
account were all in USD. So Neteller is not dealing in USD anymore?

=====================================================

Dear Ms/Sir {CS/Canbet},

Earlier today i made a 300 USD deposit to the casino from Neteller.

It seems that they charged me $305 for this, which i found unusual

since in the past, as i recall, when i deposit X amount to a sportsbook

or casino in USD, that is the amount that Neteller charges me.

Do you have any insights into this kind of occurrence?

====================================================

Dear XXXXXXX,

Thank you for your email.

As per your account I can only confirmed that you sent $353.52 CAD and no charged was applied from our side.

So in case you believe that you are unfairly charged an extra $5, you will need to contact Neteller Customer Service for details.

Best regards,

Andrea

Customer Service

 

[Woody0]

Since forever through January 20/'007 my email reciepts always stated
USD amounts only for completed transactions {i reside in Canada but
my account is in USD}.

Since January 23/'007 they indicate Canadian dollars and USD:

My receipts continue to show US $ only, but then my account is linked to a US bank.

I need to open a dedicated account at a Canadian bank, but I can't do that until I return home.